sabongph Privacy Policy

sabongph operates the online gaming platform accessible at https://sabongph.vip. For the purposes of this Privacy Policy, sabongph acts as the Personal Information Controller (as defined under the Philippine Data Privacy Act of 2012, Republic Act No. 10173) in respect of all personal data collected from players, visitors, and prospective registrants who interact with the sabongph platform.

sabongph is committed to protecting the privacy and security of all individuals whose personal data it processes. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by sabongph. Please read the following carefully to understand our practices regarding your personal data.

sabongph collects the following categories of personal data from players and platform visitors:

sabongph does not intentionally collect sensitive personal information (as defined under the Philippine Data Privacy Act) unless strictly required for regulatory compliance purposes, such as government-issued ID details collected as part of mandatory KYC verification.

sabongph collects personal data through the following means:

• Direct interactions: Data you provide when registering a sabongph account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the sabongph platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for full details on our use of cookies.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors.
• Regulatory sources: Self-exclusion status data from PAGCOR registers and other recognised gaming regulatory bodies, where applicable.

sabongph uses your personal data for the following purposes:

• Account management: To register and maintain your sabongph player account, verify your identity and age, and manage your account settings and preferences.
• Service delivery: To process your deposits and withdrawals, settle bets, credit winnings, and deliver the full range of sabongph gaming products including live casino, slots, bingo, arcade, and sabong.
• Regulatory compliance: To fulfil sabongph's obligations under the Philippine Data Privacy Act, the Anti-Money Laundering Act (AMLA), PAGCOR licensing requirements, and other applicable Philippine laws and regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other illegal or prohibited activities on the sabongph platform.
• Responsible gaming: To monitor player activity for signs of problem gambling, enforce deposit and loss limits, process self-exclusion requests, and fulfil sabongph's duty of care obligations to players.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of sabongph's customer service.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may withdraw your consent at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the performance, security, and user experience of the sabongph platform.

sabongph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

Under the Philippine Data Privacy Act of 2012, sabongph processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and sabongph — including account registration, transaction processing, and service delivery.
• Legal obligation: Processing required to comply with sabongph's obligations under Philippine law, including AMLA reporting, PAGCOR regulatory requirements, and tax obligations.
• Legitimate interests: Processing necessary for sabongph's legitimate business interests, including fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

sabongph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. sabongph may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party service providers engaged by sabongph to perform identity verification and age verification as part of the KYC process.
• Fraud prevention and security partners: Third-party providers of anti-fraud, anti-money laundering screening, and cybersecurity services.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulatory directive.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by sabongph, subject to professional confidentiality obligations.
• Business successors: In the event of a merger, acquisition, or sale of all or part of sabongph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom sabongph shares personal data are required to process that data in accordance with applicable Philippine data protection law and sabongph's data processing requirements.

sabongph uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data that helps us improve our services. The following types of cookies are used on the sabongph platform:

• Strictly necessary cookies: Essential for the operation of the sabongph platform, including session management, login authentication, and security functions. These cookies cannot be disabled without affecting platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how players use the sabongph platform, including pages visited, time spent, and error messages encountered. This data helps sabongph improve platform performance and user experience.
• Functional cookies: Used to remember your preferences and settings, such as your preferred language, display settings, and responsible gaming tool configurations.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of sabongph's marketing campaigns. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the sabongph platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

sabongph retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Account and identity data: Retained for the duration of your sabongph account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and Philippine AMLA obligations.
• Financial transaction data: Retained for a minimum of five (5) years from the date of each transaction, as required by the Philippine AMLA and its implementing rules.
• Customer support communications: Retained for three (3) years from the date of the last interaction, or longer where required for ongoing dispute resolution.
• Marketing consent records: Retained for the duration of your consent and for three (3) years following withdrawal of consent, as evidence of the consent given.
• Technical and usage data: Retained for up to twelve (12) months from collection, unless required for longer periods for security investigation purposes.

Upon expiry of the applicable retention period, sabongph will securely delete or anonymise your personal data in accordance with its data disposal procedures.

sabongph implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the sabongph platform.
• Encryption of sensitive data at rest, including financial data and government-issued ID information.
• Role-based access controls ensuring that sabongph staff can only access personal data that is necessary for their specific job functions.
• Regular security assessments, penetration testing, and vulnerability scanning of the sabongph platform.
• Multi-factor authentication requirements for access to systems that process personal data.
• Staff training on data protection obligations and information security best practices.

While sabongph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your sabongph account credentials. If you suspect that your account has been compromised, please contact sabongph support immediately.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by sabongph:

To exercise any of these rights, please contact sabongph's Data Protection Officer using the contact details in Section 15. sabongph will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Philippine Data Privacy Act. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

Please note that certain rights are subject to limitations and exceptions under the Philippine Data Privacy Act, particularly where processing is required for compliance with a legal obligation or for the establishment, exercise, or defence of legal claims.

The sabongph platform is strictly intended for individuals aged 21 years and above. sabongph does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the mandatory KYC process for all new player registrations.

If sabongph becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will take immediate steps to delete that data, suspend the associated account, and return any deposited funds in accordance with its underage gambling procedures.

If you are a parent or guardian and believe that your child has registered a sabongph account, please contact sabongph support immediately so that the account can be investigated and closed without delay.

sabongph primarily processes your personal data within the Philippines. In certain circumstances, personal data may be transferred to, or processed by, service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.

Where such cross-border transfers occur, sabongph ensures that appropriate safeguards are in place to protect your personal data, in accordance with the requirements of the Philippine Data Privacy Act and the regulations of the National Privacy Commission (NPC). These safeguards may include:

• Contractual clauses approved by the NPC or equivalent data protection authority.
• Transfers to countries or organisations that the NPC has determined provide an adequate level of data protection.
• Your explicit consent to the transfer, where required.

You may request further information about the safeguards applicable to any specific cross-border transfer of your personal data by contacting sabongph's Data Protection Officer.

The sabongph platform may contain links to third-party websites or services. This Privacy Policy applies solely to personal data collected and processed by sabongph. sabongph is not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.

The inclusion of a link to a third-party website on the sabongph platform does not constitute an endorsement of that website or its privacy practices by sabongph.

sabongph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Privacy Policy, sabongph will notify registered players by posting a prominent notice on the platform and, where practicable, by sending a notification to the email address or mobile number registered to your account.

Your continued use of the sabongph platform following the publication of any amendment to this Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with any amendment, you should stop using sabongph and contact support to close your account.

If you have any questions, concerns, or complaints regarding this Privacy Policy or sabongph's data processing practices, or if you wish to exercise any of your rights as a data subject, please contact sabongph's Data Protection Officer (DPO):

• Email: privacy@sabongph.vip
• General Support: support@sabongph.vip

sabongph will acknowledge all privacy-related enquiries within five (5) business days and will endeavour to resolve all complaints within thirty (30) days of receipt.

If you are not satisfied with sabongph's response to your privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Philippine Data Privacy Act.

For responsible gaming concerns, please visit the Responsible Gaming page or contact our support team directly. For a full overview of your legal rights and obligations as a sabongph player, please review our Terms & Conditions.